Payment methods & shipping

 

With us you can choose between the following payment methods:

 

• Prepayment

• Klarna

• Paypal

• credit card

• Debit card

• (Google Pay, Apple Pay)

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For example, shipping to Germany looks like this:

 

• up to 10 kg – 6 EUR

• up to 20 kg – 11 EUR

• up to 30 kg – 18 EUR

• free of charge from 169 EUR

 

Shipping costs for other countries are displayed in the shopping cart.

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Orders placed by 11:00 a.m. (local time) are processed on the same day.

We deliver to various countries. Delivery times are stated in business days — please note that Saturdays and Sundays are not considered business days.

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In some cases, there may be slight deviations from the stated delivery times due to circumstances beyond our control (e.g. public holidays, delays by logistics providers, customs clearance, weather conditions, etc.). However, our team will make every effort to process and dispatch your order as quickly as possible.

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For deliveries to countries outside the European Union (e.g. the United Kingdom, Switzerland or Norway), import duties, import VAT and handling fees charged by the shipping carrier may apply. These charges are imposed by the relevant customs authorities or the shipping carrier and must be paid by the recipient. They are not included in the purchase price or shipping costs. By accepting the shipment, the recipient agrees to the applicable import regulations and any associated charges.

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We supply customers worldwide with our products in quantities customary for personal or commercial retail orders.

For deliveries to additional countries or for larger quantities, please contact us directly by email or via our contact form.

Please make sure that the shipping address and recipient details are entered correctly. If a shipment is returned to the sender due to incorrect or incomplete address details, a return fee of €11 will be charged for Germany and €40 for other EU countries.

Upon handover of the ordered goods to the carrier, the risk of accidental loss passes to the buyer. The carrier assumes responsibility for transport from the moment the shipment is accepted.

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Please check the shipment for any damage upon receipt. Any damage must be reported to the carrier immediately and properly documented.

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Thank you for your trust!