Question 1

How do I find the right product for me?

Accepted Answer

To find the right product for your needs, you can browse our various categories. You can also use filters such as product type, price range, and customer reviews to refine your selection.

If you are unsure which product to choose, you can always contact our customer service, who will help you with recommendations based on your needs.
The information is based on general sources

Question 2

How does the ordering process work?

Accepted Answer

The ordering process on Gexa-Plus is simple and user-friendly. Select the products you want and add them to your shopping cart. Then proceed to checkout, where you enter your delivery address and payment method.

Once you complete your order, you will receive an order confirmation via email. Once your order has been shipped, you will receive a shipping confirmation with a tracking number.

Question 3

How can I contact customer service?

Accepted Answer

You can reach us in several ways:

Via our contact form (https://www.gexa-plus.com/kontakt)on the website

By email at: info@gexa-plus.com

By phone at [+420 776 115 006] or [+49 176 10 140 800] during business hours
Our customer service team is happy to answer any questions or help you with any problems.

Question 4

Does Gexa-Plus offer international shipping?

Accepted Answer

Yes, we offer international shipping. During the checkout process, you can select your country, and the shipping costs and estimated delivery time will be displayed.

Please note that depending on the destination country, additional customs fees or taxes may apply, which are levied by local authorities.

Free shipping within Germany for orders over 150€